Privacy Notice
Last updated: October 2, 2026
This notice explains what personal information Brick by Brick HQ collects at bbhq.nfcg.io, why we collect it, and the choices you have.
Who we are
Brick by Brick HQ is a trade name (DBA) of Cranston Holdings LLC, a Wyoming limited liability company registered to do business in New Hampshire as a foreign LLC. In this notice, "we," "us," and "our" mean Cranston Holdings LLC doing business as Brick by Brick HQ.
Email: bbhq_support@nfcg.io
The short version
- We collect as little as we can to sell you our products and let you sign in.
- We do not run ads. We do not use analytics trackers or third-party pixels.
- We do not sell your personal information or share it for targeted advertising.
- Your practice exam scores stay in your own browser. We never receive them.
- Accounts and purchases are for adults 18 and older only.
What we collect and why
| What | Where it comes from | Why we use it |
|---|---|---|
| Email address | You, at checkout or when you ask for a sign-in link | To send your sign-in link, connect you to your purchases, and answer support requests |
| Name (if you give it) | You, at checkout | To address you and to match your orders |
| Stripe customer ID and order history | Stripe, after you buy | To know which products you can open in your Library |
| Sign-in cookie | Our site, after you click a sign-in link | To keep you signed in for up to 30 days |
| Basic server logs (such as IP address, browser type, pages requested, and time) | Your browser, automatically, through our hosting provider | To deliver the site, keep it secure, and fix problems |
| Messages you send us | You | To help you |
| Email list sign-up (email address, which list, when you confirmed) | You, on a free sample page, if you tick the box and confirm by email | To send the free item and the short emails you agreed to |
We keep your email, name, Stripe customer ID, and order history in Stripe. If you join an email list, we keep your email and which list you joined in Resend. We do not keep a separate customer database outside Stripe, Resend, and Vercel.
What we do not collect
- Payment card details. Stripe and Link handle payment. We never see or store your full card number.
- Passwords. We do not use passwords. You sign in with a one-time link sent to your email.
- Practice exam scores. Scores and progress for our practice exams are saved only in your browser's local storage on your device. They are not sent to us. If you clear your browser data or switch devices, they are gone, and we cannot restore them.
- Information from children. See "Children" below.
Cookies and similar storage
We use one cookie that we need for the site to work:
- Sign-in cookie. A signed cookie that keeps you signed in. It lasts up to 30 days, or until you sign out or clear your cookies.
We also use your browser's local storage to hold your practice exam scores on your device, as described above.
We do not use advertising cookies, analytics cookies, or third-party pixels. When you go to checkout, you leave our site for a Stripe-hosted page, and Stripe and Link may use their own cookies under their own policies.
How purchases work
Our checkout runs on Stripe Checkout with Stripe Managed Payments. For these orders, the seller of record your bank statement and receipt will show is Link (the purchase is marked "Sold through Link"), operated by Stripe through its affiliate Sold through Link, LLC. Link sends your receipts, handles transaction support, and lets you manage your orders at app.link.com. Stripe and Link handle the information you give at checkout under their own privacy policies:
- Stripe Privacy Policy: https://stripe.com/privacy
- Link Terms (including Sold Through Link Terms): https://link.com/terms
Stripe shares with us your email, name (if given), Stripe customer ID, and order details so we can give you access to what you bought.
Who helps us run the site
We use a small number of service providers. They process information on our behalf and under their own contracts with us.
| Provider | What they do | What they handle |
|---|---|---|
| Stripe, Inc. and Link (Sold through Link, LLC) | Payments, receipts, refunds, tax, fraud checks, order management | Checkout and order information |
| Vercel Inc. | Hosts our website | Server logs, including IP address |
| Resend | Sends our sign-in emails and list emails, and holds our email lists | Your email address, which list you joined, and the emails we send you |
We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of the business.
Emails we send
We send emails you need, such as sign-in links and messages about your account or purchases. Link sends your receipts and refund notices.
We send list emails only if you sign up on one of our free sample pages, tick the consent box, and click the confirm link we email you. Our list sign-ups are for adults 18 and over. Every list email includes our mailing address and a working unsubscribe link, and we honor your request to unsubscribe within 10 business days. Unsubscribing from a list does not stop sign-in links or messages about your purchases.
How long we keep information
- Order records: kept in Stripe for 7 years for tax, accounting, and legal reasons.
- Sign-in cookie: up to 30 days.
- Email delivery records at Resend: deleted automatically under Resend's retention settings, usually within days.
- Server logs at Vercel: kept for a short period set by Vercel, then deleted automatically.
- Support messages: kept for up to 2 years after we answer, then deleted.
- Email list: kept until you unsubscribe or ask us to delete it. After you unsubscribe, we keep only your email address on a do-not-email list so we do not contact you again.
- Sign-ups never confirmed: we store nothing; the confirm link expires after 48 hours.
Your choices and rights
You can ask us to:
- tell you what personal information we have about you and give you a copy,
- correct it,
- delete it.
Email bbhq_support@nfcg.io from the address you used to buy. We may need to confirm it is you before we act. We aim to respond within 45 days.
Some laws, including New Hampshire's privacy law, give these rights to residents of certain states, and you can appeal if we decline your request. To appeal, reply to our decision at bbhq_support@nfcg.io with "Appeal" in the subject line. If we deny your appeal, you may contact the attorney general in your state. We offer these rights to all customers, wherever they live.
Some information we must keep even after you ask us to delete it, such as order records needed for tax law. Deleting your information also ends your Library access.
You can also ask Link to delete the information tied to your Link purchases and Link account. Link's support is at https://support.link.com.
We do not sell personal information. We do not share it for targeted advertising. We do not use it for profiling that has legal or similarly significant effects.
Children
Our children's books are meant to be read to or with a child by a grown-up. The site, accounts, and purchases are for adults 18 and older only. Children do not create accounts, and we do not knowingly collect personal information from children under 13.
If you believe a child has given us personal information, email bbhq_support@nfcg.io and we will delete it.
Security
We use HTTPS, signed sign-in cookies, and one-time sign-in links. No system is perfectly secure. Keep your email account safe, because anyone who can open your email can use a sign-in link. Do not forward sign-in links to anyone.
Where your information is processed
We are based in the United States, and our providers process information mainly in the United States.
Changes to this notice
If we change this notice, we will update the "Last updated" date above. If a change is significant, we will tell you by email or on the site before it takes effect.
Contact
Brick by Brick HQ (Cranston Holdings LLC)
bbhq_support@nfcg.io